Sr Analyst - Merchant Network Strategy & Analytics Job at Grubhub, Chicago, IL

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  • Grubhub
  • Chicago, IL

Job Description

Salary: $115,000 - 128,000 per year Requirements:

  • We need 3-5 years of experience in data, business intelligence, or analytics, with a record of delivering advanced analysis and actionable recommendations.
  • We need a bachelors degree in business, finance, economics, statistics, mathematics, data analytics, computer science, or a related discipline; an advanced degree or relevant certifications is a plus.
  • We need advanced proficiency with Excel, SQL, and visualization tools such as Tableau or Power BI.
  • We value familiarity with data modeling, cleaning, and transformation best practices.
  • Exposure to Python for analysis, modeling, automation, and pipeline optimization is preferred.
  • Knowledge of statistical methods such as regression, hypothesis testing, and forecasting is a plus.
  • We need strong analytical ability to interpret complex datasets, manage large-scale projects, and uphold data quality and reporting consistency.
  • We need strong business acumen, including financial modeling and an understanding of operational metrics.
  • We need critical thinking and problem-solving skills to tackle strategic business challenges.
  • We need excellent written and verbal communication skills, including the ability to present insights to executive and non-technical audiences.
  • We need a high level of accuracy, attention to detail, and the ability to juggle multiple priorities.
  • We value adaptability, innovation, and a continuous-learning mindset.
Responsibilities:
  • We analyze complex datasets to uncover trends, anomalies, and key business drivers across areas such as fraud prevention, customer care, and logistics.
  • We build and maintain an integrated dashboard and reporting ecosystem across tools like Tableau and Redash.
  • We partner with cross-functional leaders to solve business challenges and present clear, actionable recommendations.
  • We translate business needs into intuitive dashboards and reporting solutions that support strategic and operational decisions.
  • We own recurring KPI tracking, monitoring, and communication, including investigating variances and explaining findings to leadership.
  • We develop and maintain financial models that inform resource allocation, cost optimization, and performance improvements.
  • We establish and maintain a central source of truth for company-wide metrics, ensuring consistency in definitions, data sources, and reporting methods.
  • We identify opportunities to automate reporting and scale dashboard creation through reusable frameworks and templates.
  • We continuously improve data processes, reporting efficiency, and the impact of our analytical outputs.
  • We mentor junior analysts and help spread analytical best practices across teams.
  • We stay current on market trends, competitor activity, and emerging technologies to sharpen our analysis and recommendations.
Technologies:
  • Business Intelligence
  • Excel
  • Support
  • Network
  • Power BI
  • Python
  • SQL
  • Tableau
  • Architect

More:

We are Grubhub, part of Wonder, and we connect people with the food they love through a leading U.S. ordering and delivery marketplace. With more than 415,000 merchants across over 4,000 cities, we focus on innovative restaurant technology, easy-to-use platforms, and a stronger delivery experience. Our team is based in New York City, Chicago, and Denver, and this role supports our Merchant Network team, which signs, onboards, retains, and grows restaurant partners. We offer a hybrid work model with three days a week in the office, with flexibility to come in more often if you prefer. Compensation is geographically structured, with a posted salary of $128,000 in New York and $115,000 in Illinois. We also provide a competitive package that includes equity, a 401(k), and multiple medical, dental, and vision plan options, along with additional perks. Please note that we do not sponsor employment visa status for this role.

last updated 37 week of 2026

Job Tags

Full time, Work at office, Visa sponsorship, Work visa, 3 days per week

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