What you’ll do
Provide end-user support for escalated and technical issues, coordinating with business users, Conduent teams, and IT resources to drive issues through resolution.
Apply a deep technical understanding of SAP and its integrations with other GM systems and business areas.
Serve as a subject matter expert on current system functionality and support transformation initiatives by anticipating project risks, identifying corrective actions and resources, and escalating issues when needed.
Manage and prioritize system enhancement requests while balancing business needs with a limited pool of IT resources through influence and indirect leadership.
Partner with the business to simplify processes, improve efficiency, and identify opportunities for continuous improvement.
Prepare and deliver clear, engaging presentations to senior leadership.
Build strong partnerships across business and technology teams to align priorities and deliver practical solutions.
What you’ll bring (Required)
Bachelor’s degree preferred in Accounting, Business Administration, Information Systems, Finance, or a related field.
At least five years of business experience.
Five or more years of SAP experience.
Preferred experience with SAP FI/CO, Ariba, Procure-to-Pay, Accounts Payable, and MM.
Understanding of basic data flows and relational databases.
Strong analytical skills and the ability to solve complex problems.
A demonstrated focus on process improvement and operational efficiency.
Strong interpersonal skills and a commitment to teamwork.
Excellent oral, written, and presentation skills.
Ability to learn quickly, adapt to changing priorities, and operate effectively in a complex environment.
Self-starter who takes ownership, follows through, and exercises sound independent judgment.
Ability to build networks and collaborate effectively across functions.
Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren MI three times per week, at minimum [or other frequency dictated by the business]
Relocation: This role is NOT eligible for relocation benefits.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
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