Job Description

Job Description

Store Manager

Summary:

The Store Manager is accountable for the overall operations and profitability of a specific location.

The Store Manager is a full-time position reporting directly to the Director of Operations.

Key Accountabilities :

Customer Service

Accountable for providing excellent customer service and managing customer relationships

Specific Location Operations

Accountable for the planning, coordinating, and monitoring of all location activities

Management of the Location Workforce

Accountable for building and supervising team members at a specific location

Job Duties and Responsibilities:

Specific Location Operations

• Oversee all location activities
• Drive and maintain location profitability
• Ensure pricing accuracy
• Partner with merchandising, operations, and pricing managers to integrate changes and drive sales while maintaining gross profit targets.
• Oversee inventory management through cross merchandising, proper product placement, and pricing
• Monitoring and keeping expenses in line
• Ensure loss prevention through theft monitoring and deterrence
• Maintain positive location appearance through cleanliness tactics
• Create and ensure a safe and injury free environment for customers and team members

Management of the Location Workforce

• Determine and effectively maintain the location team needs.
• Oversee recruitment, hiring, development, evaluation, promotion and termination of team members in accordance with Human Resources policies
• Scheduling the workforce according to sales per man hour (SPMH) or labor percentage targets
• Training
• Drive workforce productivity

Behaviors and Competencies:

• Is customer oriented

• Able to maintain a positive attitude

• Is passionate about the company and what we provide

• Has a strong work ethic

• Is self-starter motivated worker.

• Is results driven

• Is creative and thinks “outside the box”

• Is accepting of failure but willing to learn and adjust

• Is willing to give honest and respectful feedback as to what is and what is not working while offering a solution to fix any problems.

• Grocery, convenience or other retail store experience

Company Core Values

• Be the Best in Customer Service!

• Always do the Right Thing!

• Be Adaptable

• Growth Orientated

A Career with Benefits

• Health, Dental, Vision, and Life Insurance

• AFLAC

• 401k Retirement Plan

• PTO

• Holiday and Birthday Pay

• Mother’s and Father’s Day Holiday Pay

• Promotions

• SAME DAY Pay Advance

• Scholarship Program

• RF’s Food and Fuel Rewards

• Incentive Pay

Acknowledgement

I acknowledge receiving a copy of my position expectations and I understand these duties and responsibilities. I will be accountable for the job I am assigned. I further understand that it is my responsibility to contact the Director of Operations if I have questions or require clarification of these duties.

Signed_____________________________ Date____________________

Print Name_________________________

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